Recruitment

We would love to hear from friendly AND professional individuals wanting to join the team here in our rural location of Snitterby.

We are currently seeking to recruit individuals for the following roles:

Despatch Administrator

Seasonal · October 2021 to March 2022

Office Receptionist

Seasonal · October 2021 to March 2022

Warehouse Supervisor

Full-time

Sales Professional

Full-time

Seasonal Warehouse

From October/November

Despatch Administrator
Seasonal · October 2021 - March 2022 · Monday to Friday, 8:30am - 5:00pm

A short-term, full-time contract to help us through our busiest months.

Our industry is entering an incredibly buoyant phase following the recent launch of the Government's new England Tree Action Plan with the target to plant 30,000 hectares annually by 2025 and achieve net zero carbon emissions by 2050. Tree planting is at the very heart of their strategy and will see tree planting rates treble.

Key responsibilities:

  • Managing customer expectations, in terms of availability and lead times
  • Liaising directly with customers to arrange timely collection, or despatch, of sales orders, including processing of payments
  • Preparation of documentation required for timely picking of sales orders
  • Processing haulier bookings for despatch of sales orders and general communication with hauliers to ensure smooth execution of delivery process
  • Detailed and accurate maintenance of all critical data – including customer and sales order records
  • Complying with established company processes to ensure the smooth running of the business

Personal specification:

  • Punctuality and reliability are required from all successful team members
  • Exceptional customer care skills, friendly and professional communication and accuracy are CRITICAL to the success of this role
  • Team-work – you will demonstrate the traits of a conscientious team player and have a natural ability to multi-task, supporting colleagues in other parts of the business when required
  • Initiative – ability to organise and effectively plan your own workload with minimal supervision
  • Flexible approach to your role in line with seasonal pressures/demands
  • Ability to stay calm and level-headed when working under pressure
  • Other skills required will include – good IT literacy, planning, organisation, self-motivation, commercial astuteness. Numerical ability/mathematical accuracy - strict attention to detail is essential

Full training will be given.

The position requires your own transport to reach the office and is commutable from Gainsborough, Market Rasen, Brigg, Scunthorpe, North of Lincoln or Caistor.

Applying for this role

Please apply via e-mail to recruitment@britishhardwood.co.uk or contact the office for further details on 01673 818443.


Office Receptionist
Seasonal · October 2021 - March 2022 · Monday to Friday, 8:30am - 5:00pm

A short-term, full-time contract to help us through our busiest months.

Key responsibilities:

  • Managing the telephone switchboard, dealing with customer collections and despatches
  • Booking of online courier collections and financial control of same
  • Management of Debtors and Creditors Excel Spreadsheet and management of Remittance Advice Notes
  • General office duties including housekeeping and stationery management
  • Back up support to rest of secretarial team
  • Complying with established company processes to ensure the smooth running of the business

Working relationships

The Office Receptionist will be expected to liaise closely and professionally with all other members of staff, both internally and externally, in order to efficiently fulfill the main purpose of this role.

Key tasks:

  • Answering the telephone, diverting calls appropriately
  • Liaising directly with customers to arrange collections or despatch of orders
  • Taking of payments
  • Order processing; including Growmaster input
  • Book all online courier collections for each day
  • Credit control and invoice checking
  • Office housekeeping
  • Stationery management, including ordering and maintaining suitable levels of internally produced documentation
  • Maintain efficient use of ACT Contact Management System
  • Maintain efficient use of Microsoft Outlook for email, daily tasks and forward planning
  • Any other duties consistent with the main purpose of the job as may be defined from time to time

Core skills

Customer Care, Clear, Friendly and Professional Communication Skills and Accurate Financial Data Management are CRITICAL to the success of this role. Additional skills necessary include - good IT literacy, planning, organisation, self-motivation, commercial astuteness, punctuality & reliability

Applying for this role

Please apply via e-mail to recruitment@britishhardwood.co.uk or contact the office for further details on 01673 818443.


Warehouse Supervisor

An exciting opportunity to oversee all warehouse operations including team management, goods in, order picking and despatch. In addition, this role requires the right candidate to be flexible and turn his/her attentions to site and grounds maintenance during the quieter periods.

Our industry is entering an incredibly buoyant phase following the recent launch of the Government's new England Tree Action Plan with the target to plant 30,000 hectares annually by 2025 and achieve net zero carbon emissions by 2050. Tree planting is at the very heart of their strategy and will see tree planting rates treble.

Key responsibilities:

Leading and supervision of the warehouse team across several activities:

  • Goods in and product storage
  • Timely management of the picking, packing, and despatching of sales orders
  • Quality control including plant health, all accessories, and all packaged sales orders
  • Timely and neat completion of paperwork
  • Health and safety protocols and site security & customer collections
  • Cleaning and maintenance regimes – internal and external
  • Warehouse team welfare & communications including staff rotas and staff training
  • Plant biosecurity & FSC storage and handling protocols
  • Working closely with the office team & Directors to address any issues that may arise, to ensure the best outcome for the customer and the company, as quickly as possible

Personal specification:

  • Leadership of team to maintain optimal operating standards through happy staff
  • Punctuality and reliability; lead by example
  • Initiative – ability to organise and effectively plan your own workload with minimal supervision
  • Team-work – you will have a natural ability to multi-task, supporting colleagues in other parts of the business when required, particularly during the peak season
  • Physically fit and able to carry out manual handling tasks repeatedly throughout a day, when required
  • Flexible approach to your role in line with seasonal pressures/demands
  • Communication - professional and friendly communication skills required when conversing face to face, via walkie talkie, over the phone and via e-mail
  • Commercial experience and an understanding of a trading business must be demonstrated
  • Numerical ability/mathematical accuracy - strict attention to detail is essential
  • Some basic IT skills will be required, but supportive training will be provided

The position requires your own transport to reach the office and is commutable from Gainsborough, Market Rasen, Brigg, Scunthorpe, North of Lincoln or Caistor.

Applying for this role

Please apply via e-mail to recruitment@britishhardwood.co.uk or contact the office for further details on 01673 818443.


Sales Professional - Office based

Want to apply your B2B sales skills to a business sector that is seeing sustained and significant growth? As a leading specialist wholesale supplier to the forestry, farming, estate management and landscaping sectors every sale you make will make difference to the environment we live in.

We are seeking a confident, articulate, commercially astute sales professional, with strong numerical skills and excellent attention to detail.

Office based in rural Lincolnshire, you will be joining a great team who all (like you) thrive under pressure during our very busy core season and can work more strategically on development projects in the off-season.

Having just celebrated our 30th anniversary of trading, now is the perfect time to join our growing team.

Key responsibilities:

  • Respond to, follow up and manage sales enquiries according to company processes
  • For select accounts, deliver the complete administration process, from securing an order right through to despatch and after sales care
  • Maintain and build relationships with existing and potential clients
  • Identify and develop new and existing business opportunities

Personal specification:

  • Communication - professional and friendly communication skills required when conversing either face to face, over the phone or by email with customers, colleagues, hauliers, and suppliers
  • Accuracy - strict attention to detail is essential
  • Initiative - ability to drive own workload forward
  • Team-work - you will have a natural ability to multi-task, supporting colleagues in other parts of the business when required, particularly during the peak season
  • Excellent PC skills, Microsoft Office

You may currently be working in any of the following positions (however this list is not exhaustive): Sales Support Administrator, Sales Administrator, Customer Services Administrator, Telesales Executive, Customer Services Specialist, Sales Representative. The position requires your own transport to reach the office and is commutable from Gainsborough, Scunthorpe, Brigg, Barton upon Humber, Grimsby, Louth, Caistor, Market Rasen and North of Lincoln.

Applying for this role

Please apply via e-mail to recruitment@britishhardwood.co.uk or contact the office for further details on 01673 818443.


Seasonal Warehouse
From October/November

Please note that this is a physically demanding role and, given the nature of the business, you will be expected to work outside in all weather conditions.

Key responsibilities:

  • Assisting with the offloading of plant deliveries and storing away accordingly
  • Assisting with the delivery of forestry and landscaping accessories and storing away accordingly
  • Assisting with the collation of plant and accessory orders for customers as per picking lists
  • Packing orders for distribution via carrier/haulier
  • Assisting in the delivering of orders off site direct to customer
  • Keeping sheds and yard tidy always

Working relationships

The individual will be expected to liaise closely and professionally with all other members of staff, both in the office as well as the warehouse, in order to efficiently fulfill the main purpose of this role.

Key tasks (this list is only indicative and not exhaustive):

  • Accurate counting, picking, packaging and wrapping of customer orders in time for set daily haulier collection time slots
  • Checking of goods in and bending to lift/move plants and accessories around the warehouses
  • General maintenance and tidying of yards and sheds
  • Being on your feet all day apart from break times
  • Using a manual pallet truck to move laden pallets about on the ground as required
  • Liaising with the office staff via walkie talkie and in person by going across to the office as required
  • Any other duties consistent with the main purpose of the job as may be defined from time to time

Core skills

Physical Fitness is an essential criteria for this role. Punctuality, Reliability, Numerical Accuracy, Attention to detail, Communication, Motivation, Teamwork & Customer Care are also very important

Applying for this role

Please apply via e-mail to recruitment@britishhardwood.co.uk or contact the office for further details on 01673 818443.