Customer Satisfaction Questionnaire

We pride ourselves on the excellent customer service that we offer.

We'd love to know more about your recent experience with us. The below customer satisfaction questionnaire should only take a few minutes to complete.

Should you wish us to contact you about your feedback, please ensure that you enter your details at the end of the questionnaire.

Ordering experience

How did you hear about BHT?

How did you place your order with us?

How would you rate your ordering experience?

Product feedback

How would you rate the quality of the products received?

How would you rate the affordability of the products received?

Delivery/collection

How did you receive your order?

How would you rate the standard of the delivery service/collection?

Overall experience

How would you rate your overall experience?

How likely are you to order from us again?

Would you be happy to recommend BHT to others?

If you have selected 'no' in response to the above question, please explain why

Additional feedback

We welcome additional feedback. If you'd like us to contact you to discuss this, please enter your contact details below and we will be in touch.

Additional feedback

Contact name

Contact telephone

Contact e-mail address

Order number

If known