Customer Feedback

  • "Impressed with every aspect"
  • "Delighted with the quality of the trees"
  • "Delivered in perfect condition"
  • "Beautiful, healthy plants"
  • "Excellent service"
  • "Prompt, efficient"
  • "High standard of customer care"
  • "Fast turnaround"
  • "Impressive quality"




We work closely with our clients, offering our advice and expertise to develop their woodland and hedgerows. Feedback is important and we're happy to share some below.  Find out more about some of our projects by choosing from the list on the left.

What our customers say

Over the past quarter of a century, we have supplied trees, hedging and planting accessories to thousands of customers across the length and breadth of the United Kingdom (with more than a few orders going further afield, such as recent activities exporting machine rounded stakes and tree ties to a prominent customer in Dubai).

If you're an existing customer, we'd love to hear your feedback. Get in touch with us today.

“It is always a pleasure to deal with you guys, very professional, accurate and superb quality trees."

Grower for Buying Co-Operative - October 2017

“We just wanted to say how pleased we are with our recent purchase of young trees. You are certainly a very efficient company and we will not hesitate to purchase from you in the future. Many thanks."

Farm & Estate Owner, Denbighshire - April 2017

“Trees have just been delivered and they look brilliant, looking forward to seeing them grow, will keep you on file for future needs and will recommend you"

Private Gardener, Devon - February 2017

“I must thank staff at British Hardwood for the efficient and courteous way in which you have dealt with our order."

Private homeowner, Southampton - February 2017

“We have been impressed with every aspect of our experience with British Hardwood Tree Nursery, including the driver who called 30 mins prior to arrival. It's been one of the most enjoyable purchasing experiences!"

Landscape Designer, Southampton - December 2016

“I was very, very pleased with the standard of the bare rooted trees . My wife and myself planted the trees this weekend and look forward to them coming into leaf in the Spring. Can you thank Dawn for all the help she provided, she was very good to deal with and made processing my order very easy.

Private Landowner, Bedfordshire - November 2016

“Thanks very much for the trees we received last Friday as expected. We are very pleased with the service and the quality."

Retail Nursery, Cornwall - November 2016

“Thanks to you and the team for the work this year. We'll definitely be back in touch to secure stock and sundries for the coming 16/17 planting season” 

Woodland Management Company, Plymouth - April 2016

“Delighted with the quality of the trees delivered to complete this order.  I have been ordering trees for many years and I am only sorry that I did not come across you and your business earlier.

All planted and looking good.  Good to do business with you and looking forward to the next stage of wood development.” 

Private Woodland Manager - March 2016

“Thank you for our tree order which was delivered today, all in perfect condition. Please pass on our appreciation to the team.  We have heeled our trees in, ready for the hedgerow and tree planting sessions we will organise with our horticultural students. Many thanks again!” 

Horticulture Lecturer, Lancaster - December 2015

“Prompt service.  In short, I ask for the trees I want, you tell me how much they are, the prices are usually right, I order them, and you send them!”

Parks Manager, London - September 2015

“Professional, efficient and reliable plant supplier. Very good quality plants with no complaints from any of my foresters. Plants were used in re-stock sites in forests throughout England and Wales. Communication, certification, delivery, packing and plant quality?  All in all, a first class service all round.”

Forestry Manager, Cheshire - September 2015

Community Planting Project

“Everyone was delighted when we finished planting the trees. 40 youngsters thoroughly enjoyed planting Hazel each with their name added to the tree stake so that they could return regularly to watch it develop and give it a very welcome drink of water. We are very pleased with the general quality of the whips and your team's help in delivering the plants.”

Community Project Leader, Suffolk - March 2015

“We are absolutely delighted with our recent tree order - beautiful, healthy plants.  You have one more very satisfied customer who will definitely buy from you again.”

Private paddock owner, Norwich - April 2015

“This is just to thank you very much for all your help with this order, and to congratulate you on an excellent service: we were delighted to find the saplings arrived exactly as requested and that even after more than a week in the packaging they were still moist and in good condition.  We would be very happy to recommend you to others.”

Private estate owner, Devon - February 2015

"We always receive great service – a fast turnaround of email replies and orders and prompt deliveries. The quality and range of the plant material and/or planting accessories is equally impressive – hedgerow whips mainly, 1 and 2 year old stock with canes and guards. We are active in hedgerow restoration and woodland planting projects and we are impressed both with the support we receive from order to delivery and the overall quality of the planting material supplied."

Landscape Officer, Wildlife Trust - January 2015

"I have been working with British Hardwood Tree Nursery for 6 years and find the service second to none. Unlike some of our suppliers they always acknowledge receipt of our request for quotations and turn pricing enquiries around in a speedy manner. The orders are always acknowledged which, for our business, is extremely helpful. Orders are delivered on time and in full and should there be any discrepancies, which is very rare, we are always informed. Their invoices meet our requirements, which we know are not the easiest of formats. Overall I would highly recommend this business for prompt, efficient service coupled with a high standard of customer care."

Buying Group, Lincolnshire - January 2015

More excellent trees and superb service from British Hardwood

"Got our fantastic new trees from @bhtnursery planted today. Will improve this unused area and help local wildlife too."

Farmer & Retail Supplier, Norfolk - December 2014

More excellent trees and superb service from British Hardwood

"More excellent trees and superb service from @bhtnursery. We plant 2000 a year and get an immense amount of pleasure from the progress and growth. We're at year 4 of our 10 year planting project - planting 15k trees overall across the 550 acre holding."

Estate Manager, Dorset - December 2014